Why companies that have NetSuite as their ERP should stop using SalesForce, Pipedrive, and Hubspot as separate CRM systems.
There are several reasons why companies that have NetSuite as their ERP system and also use a separate CRM system, such as SalesForce, Pipedrive, or Hubspot, should shut them down and run everything in NetSuite.
Efficiency and productivity
By using NetSuite’s CRM features, the company can create a more efficient and productive work environment. Users don’t need to switch between different systems and can instead perform their tasks within a single platform. This reduces the learning curve and makes it easier to manage sales and customer-related activities.
Integrated data management
By using NetSuite’s CRM features, the company can benefit from integrated data management. Instead of having to handle and consolidate data from two different systems, the company can centralize all relevant information within NetSuite. This reduces the risk of errors and saves time and resources.
Better visibility and reporting
When all employees work in the same system, the company gains better visibility into the sales process and customer interactions. NetSuite offers various tools and reporting features that provide insights into the sales pipeline, customer needs, and sales performance. This facilitates decision-making and helps identify areas for improvement.
Reduced complexity and costs
By consolidating the company’s different systems into a single platform, complexity and operational costs are reduced. Managing multiple systems often requires additional resources, integration, maintenance, and support. By using all the fantastic CRM features in NetSuite, the company reduces the need to invest in separate CRM systems and can instead focus on improving and optimizing its existing platform.
Better collaboration and coordination
By using NetSuite’s CRM features, the company can promote better collaboration and coordination between different departments. Information is shared across various functions, such as sales, marketing, and customer service. This enables a smoother and more cohesive customer experience, which will lead to increased customer satisfaction and loyalty.
We dare to claim that NetSuite is the best CRM system on the market, provided that it is configured correctly
If you want to get your sales organization up and running in NetSuite but don’t know how to proceed, let us at SuiteCorner help you with this. With over 16 years of experience with NetSuite and several packaged solutions, we can quickly and easily get you started.
All the best