Guide: NetSuite CRM in the NetSuite ERP System
NetSuite CRM within your NetSuite ERP system simplifies sales, strengthens support, and equips marketing with better tools.
How can a CRM system improve collaboration between departments? And what does it really mean when all your data is gathered in one single system?
In this post, we’ll walk through how NetSuite CRM creates value across the entire customer journey, from the very first contact to long-term loyalty – and why it should be a natural part of your NetSuite setup.
NetSuite CRM offers complete visibility
NetSuite CRM is a module within the NetSuite ERP system, providing full support for the entire customer lifecycle. From the first lead to closed deals, delivery, renewals, and support – everything is managed in one single system.
This means that all teams, from sales to finance, work with the same data. No more duplicate entries, manual transfers, or unclear information.
NetSuite CRM is also a powerful tool for managing relationships with partners and vendors – not just customers. It enables a seamless flow of information throughout the entire customer lifecycle, from lead generation to upselling and support.
The system includes features such as Sales Force Automation, Marketing Automation, and Customer Service Management. This allows you to easily create quotes, manage commissions, work with sales forecasting, and track campaigns – all without switching tools.
More efficient customer management and higher loyalty
Eftersom NetSuite CRM är en del av ditt NetSuite affärssystem blir säljprocessen sömlös från offert till order, betalning och leverans.
Du får full överblick över din pipeline och bättre beslutsunderlag för både sälj och ledning. Marknadsavdelningen kan planera och följa upp kampanjer direkt i systemet, medan supporten får tillgång till rätt kundinformation när den behövs.
Resultatet blir snabbare processer, nöjdare kunder och mer tid för värdeskapande arbete.
More possibilities with SuiteCorner’s add-ons
In addition to the powerful standard features in NetSuite CRM, SuiteCorner has developed several smart add-ons to further enhance your CRM experience. These solutions help you get even more value out of your NetSuite ERP system.
Some examples include:
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Visual Kanban boards for a clear overview of your sales process
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CRM Accelerate – our premium solution for a more efficient customer journey
What Is CRM Accelerate?
CRM Accelerate is an add-on for NetSuite CRM that provides:
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Marketing automation
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Lead scoring
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Advanced analytics
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Real-time data dashboards
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End-to-end customer journey integration
It’s ideal for companies that want to:
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Create more targeted and effective campaigns
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Identify patterns in customer data
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Strengthen collaboration between sales, marketing, and support
With CRM Accelerate, you get not just more functionality, but a tool that connects every part of the customer journey within a single system. It empowers your teams to make better decisions, work more efficiently, and deliver a consistent experience to every customer.
Want to learn more about how you can get the most out of NetSuite CRM within your NetSuite ERP system?
Get in touch with us at SuiteCorner, we’ll help you find the right solution.
Click here to learn more about NetSuite CRM and book a demo.
