Efficient scheduling
Assign jobs quickly with drag and drop based on availability, location, and technical skills.
Branscher
NetSuite for field service and service companies
Companies that work with field service are often challenged by manual processes, limited visibility, difficulties in resource planning, and administrative work that lags behind day-to-day operations.
SuiteCorner helps you digitize and streamline your service business with NetSuite Field Service Management. Gain full control over planning, technicians, materials, and invoicing in one unified system built for growth.
Efficient service with NetSuite
NetSuite Field Service Management is a module within NetSuite and a complete solution for managing field service from job scheduling to invoicing and customer follow-up. With support for digital job reports, mobile access, automated scheduling, and customer assets, all information is gathered in one place.
You gain better visibility, faster workflows, and reduced administration, resulting in more satisfied customers and more profitable assignments.
More accurate field visits
Give technicians full access to customer and service history directly on their mobile devices.
Increased customer satisfaction
Solve issues on the first visit with the right information and the right parts on site.
Lower costs
Reduce overtime, avoid inventory losses, and get more out of every resource.
Gain control in the field and at the office
Many field service companies struggle with hidden bottlenecks that slow down operations: jobs assigned without the right data, technicians lacking information on site, parts getting lost along the way, and manual reporting that delays invoicing.
NetSuite gives you a unified solution with control over the entire flow, from planning and resource management to follow-up and customer communication. You can see what’s happening in real time, reduce the risk of mistakes, and create better conditions for both technicians and the finance team. The result is clearer outcomes, happier customers, and fewer everyday frustrations.
With SuiteCorner’s support, we have further developed the way we work with service management and CRM, and gained strong financial follow-up at group level.
Ulrica Karlsson, CEO, Techtum
For companies with staff out on assignments
NetSuite Field Service is designed for businesses that deliver service where customers are, in the field. It is especially well suited for companies that:
- Perform installation, maintenance, or repairs on site at the customer
- Have technicians, installers, or consultants working out in the field
- Manage service agreements, recurring jobs, or urgent callouts
- Want to connect service work directly to invoicing, follow-up, and customer data
Real-time planning and resource management
With NetSuite Field Service, you get powerful support for planning jobs and managing resources.
- Schedule technicians based on skills, availability, and geography
- Get a real-time overview of ongoing and upcoming assignments
- Quickly reschedule when conditions change
- Reduce downtime and improve resource utilization
- Service managers gain full control without having to work across multiple systems.
Mobile workspace for field technicians
Technicians and service staff work directly in NetSuite via mobile or tablet.
- Access work orders, customer information, and service history
- Report time, materials, and status directly on site
- Document work with comments and attachments
- Close jobs faster and reduce administrative tasks
- This means less follow-up work and a faster flow from completed work to invoicing.
Seamless connection to finance and inventory
One of NetSuite’s biggest strengths is that Field Service is part of the ERP system, not a standalone add-on.
- Automatic invoicing basis based on completed work
- Full cost tracking per job, customer, or technician
- Integration with inventory for spare parts and materials
- Support for service contracts, fixed pricing, and time and materials billing
- The finance team gets accurate real-time numbers without manual reconciliations
Better customer experience and better profitability
When planning, execution, and follow-up are connected, both efficiency and customer relationships improve:
- Shorter lead times
- Fewer errors and misunderstandings
- Better customer communication
- Faster transition from job completion to invoicing
- NetSuite makes it possible to scale without losing control.
NetSuite built for growth with Oracle behind it
NetSuite is one of the world’s most widely used ERP systems, with over 43,000 customers globally. As part of Oracle, NetSuite offers a stable, secure, and future-proof platform, ideal for companies that want to grow without being held back by outdated systems.
NetSuite is fully cloud-based, scalable, and designed for businesses that want control, efficiency, and flexibility, regardless of size or industry.
SuiteCorner – a partner who understands your service business
When you choose SuiteCorner, you get more than an ERP system. You get a partner with deep field service expertise. We have helped everyone from smaller companies to large chains streamline their processes and build system support that truly works in everyday operations, both in the office and out in the field.
We are with you all the way, from the initial analysis to implementation and ongoing development.
Want to see how it would work in your business?
At SuiteCorner, we specialize in NetSuite and help companies succeed with field service through the right system support. Book a walkthrough with one of our advisors and we will show you how NetSuite Field Service Management can be tailored to your processes, goals, and challenges.