NetSuite support that drives your business forward

As your business grows, NetSuite should grow with you. With Customer Care, you get long-term, structured, and personalized support that ensures the system evolves in step with your organization.

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suitecorner netsuite customer care program

Reliable development – every day

SuiteCorner’s Customer Care is our long-term support program for NetSuite customers, created to provide the stability and structure that often goes missing after an implementation. Many organizations find that their needs evolve over time, new questions arise, and they want to adapt their NetSuite setup to better support the business.

With Customer Care, you receive a dedicated point of contact, clear processes, and a structured way of working that ensures your system evolves in line with your organization. The goal is simple: for you to always feel confident, stay in control, and get maximum value from your NetSuite investment.

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Why customers choose us – again and again

We work closely with our customers and take a long-term approach. Instead of only reacting when something goes wrong, we help you plan ahead, set the right priorities, and develop NetSuite in line with your organization’s goals.

As a specialized and personal team, we offer fast response times, short decision paths, and consultants who truly understand your business. This creates a more efficient collaboration where you gain both stability and momentum.

The result is fewer surprises, better control, and a business system that truly supports your day-to-day operations.

Why our customers choose Customer Care

Together with SuiteCorner, we have developed our supply chain processes and created a solution that provides clear visibility and efficient flows in NetSuite. Their expertise and deep understanding of our business have been a key part of leveraging NetSuite in the best possible way.

André Hannercrantz, Directa AB

Our approach to creating results together

Our way of working is based on structure, transparency, and regular check-ins. You can easily register cases, follow the status in real time, and book time slots when it suits you. We manage the planning, document everything that is done, and ensure that every activity aligns with your business goals.

During our recurring meetings, we review ongoing work, upcoming priorities, and any potential needs for change. This creates a stable and predictable development of your NetSuite solution – without firefighting.

You can find the detailed process and the content of each service level in the product sheet.

Learn more in the product sheet

Upptäck Customer Care – skalbart NetSuite-stöd från ärenden till strategiskt partnerskap, med fokus på struktur, transparens och utveckling.

Choose your level – grow with confidence

Customer Care is available in four levels: Micro, Small, Medium and Large. You choose the scope, and we ensure the results. Regardless of level, you get the same structured approach, transparency and personal contact that allow you to focus on your business while we drive your NetSuite development forward.

Download the product sheet for a full overview, or contact us and we’ll help you choose the right level for your needs.

Is Customer Care right for you?

Customer Care is designed for organizations that want more than traditional support. It’s for those who want to work in a planned and proactive way, get help prioritizing the right initiatives, and ensure that NetSuite is always aligned with the changes in their business.

The model is especially valuable for growing companies, organizations that lack internal resources, or businesses that want stable, long-term support throughout their NetSuite journey.